For companies that use conference calling services, there are a variety of options available. Regardless of the options, there are a few things most conference calling services have in common. In this article, we will discuss five main types of conference calls.
The most common form of conference call is a reservationless conference call. Reservationless conference calling services don’t require much set up before use. You simply enter a phone number and access code. In order to receive calls, you must also provide those who will call you with a separate access code. Thus, the entire procedure involves you having to enter a number and access code and have the other participants call and enter an access code.
The operator assisted conference call involves an operator to record and monitor the conference call. This kind of conference call can be more expensive and often requires you to schedule your call time in advance. The amount of time available for operator assisted conference calls varies by service provider.
The easiest type of conference call to initiate is the operator dialed conference call. Operator dialed conference calls allow you to dedicated more of your time and energy to the topics of conversation rather than to configuring calls. The operator takes care of calling and adding each participant to the call at the scheduled times. The operator dialed conference call is the easiest when any participants are new to conference calling.
The newest type of conference call is Internet conference calling, which is sometimes referred to as web conferencing. This type of conference calling can require a lot of setup and varies a lot from one service to another. It may require special software to be installed in each participant computer. It may also require that participant be thoroughly familiar with using the software used. Often a support technician needs to be available to solve any unexpected problems that come up.
One simple type of conference call to note is three-way calling. Businesses often find this simple type of conference call to be the most economical if they only do a few small conference calls a month. Three-way calling, which can in some cases include more than three parties in a call, is typically set up through the phone company and has a nominal monthly charge as well as a small usage charge.
Hopefully this article has taught you a little bit about the conference calling options available to businesses. If you’re in charge of a business, you now know what to look for and what the sellers are talking about when you shop for the right conference calling plan for your business. If you simply work at a business that is implementing conference calling, you should now have an idea of what to expect and how things will work.